About Us

About Roostiva

Roostiva is an online retailer offering clothing, home and lifestyle products, and practical items for everyday use.

Our store is operated by Guangzhou Shengfen E-commerce Co., Ltd. Customers can browse and purchase products directly through roostiva.com.

Orders are processed and shipped from Guangzhou, Guangdong, China. Please review our Shipping Information page for current processing times, estimated delivery times and shipping charges.

Before placing an order, please review the product details, available options and package contents on the relevant product page. Our Return & Refund Policy explains return eligibility, shipping responsibilities and refund procedures.

If you have questions about a product, an order, delivery or a return, please contact us.

Email: contact@mail.roostiva.com
Phone: +86 151 1561 1060
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time.